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Q1, Why has only part of my order arived? A1, Web shopping Direct uses many different suppliers and in most cases your items come direct from them, this may mean that your items arive at different times but still within 3 - 5 Working Days. Q2, I dont have a credit or debit card, can i still make a purchase from your website? A2, Yes of course, we will gladly accept Postal orders, Cheques, Bank transfers and in some cases Paypal. Just email us your order and let us know your prefered methord of payment, please contact the sales team if you need further guidance. Please note, we can only send out goods after your payment has successfully been aproved. Q3, I would like to make a purchase from your website but im worried that the packaging may disclose to others the item i have purchased! A3, Dont worry, Our customers privacy is one of our top concerns, this is why ALL of your items will arive in plane, very strong packaging and in some cases double bagged. Q4, How will my payment appear on my Bank/Credit Card statement? A4, All payments will discretly shown as WEB SHOPPING DIRECT Ltd. Q5, I am under 18 years of age, can i still purchase from your website? A5, No "Sorry" It is ilegal for us to sell any of our products which are shown on the Lose your underwear website. Please pay us a visit when you have reached the age of 18. Q5, How long do refunds take to clear back into my bank account? A5, Please allow 3 - 5 working days.
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