Returns

• Faulty goods - send the item back to us with a note stating the problem, and the order reference number for the original purchase.

          We will exchange the item for you, or credit your account if this is not      possible, "Please allow 3-5 Working days for refunds to clear back     into your bank account"

• Any credit for goods returned to us as unwanted will be less a 25% restocking charge, subject to the following conditions:

Refund for goods will only be granted under these conditions

• The goods must be unused 
  • The goods must be in their original condition & packaging
  • The goods must be received by us within 10 days from the day you receive your order
  • Lingerie and items of clothing are non refundable and non exchangeable

N.B. If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods to you. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.

Please allow 3 – 5 working days for refunds to be credited to your bank account